1. Personal Information
"Personal Information" is information that identifies You as an individual or relates to an identifiable person. FGL collects the following Personal Information about You in connection with Your registration for and use of the Services:
- First and last names
- E-mail address
- Phone number
- Fax number
2. Other Information
- Usage Data: FGL may collect data and statistics about Your usage, such as when, how, and how long You use the Services.
- Device Data: FGL may collect the IP address assigned to the device that You use or access the Services.
3. Aggregated Personal Information
Aggregated Personal Information is Personal Information and Other Information that is compiled in an aggregated fashion and does not identify You as an individual or any other user of the Services. For example, FGL may aggregate Personal Information and Other Information to estimate the percentage of users visiting from a specific country or region. FGL may use and disclose such Aggregated Personal Information for legitimate purposes. For example, FGL may share such Aggregated Personal Information with its affiliated companies, agents, and business partners for their marketing and other business purposes, and disclose user statistics in the form of Aggregated Personal Information in order to describe FGL’s Services to current and prospective business partners as well as other third parties for legitimate purposes.
4. How We Use Your Personal Information
Without limitation to the provisions of Section 3, FGL may use Your Personal and Other Information without notice to You for the following purposes:
- To provide You with the Services, including responding to Your inquiries and fulfilling Your requests
- To conduct normal company business, such as performing data analysis and analytics, developing new products and services, and providing, maintaining, developing, and enhancing the Services
5. Sharing Your Personal Information with Third Parties
FGL is not in the business of selling Your Personal Information to third parties. However, under some circumstances, FGL may share Your Personal Information with third parties without notice to You, including for the purposes set forth in Section 4 and under the circumstances set forth below and for other legitimate purposes:
- FGL’s subsidiaries and affiliated companies
FGL may share Your Personal Information with its subsidiaries and affiliated companies. FGL is solely responsible for the management of such shared Personal Information.
- Regulatory authorities and law enforcement agencies
When FGL believes it necessary or appropriate: (a) under applicable laws, including laws outside Your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and government authorities, including public and government authorities outside Your country of residence; (d) to enforce FGL’s terms and conditions; (e) to protect FGL’s business operations or those of any of FGL’s affiliated companies; (f) to protect FGL’s rights, privacy, safety, or property, or those of FGL’s affiliated companies, You or others; and (g) to allow FGL to pursue available remedies or contain damage that FGL may sustain.
- Other third parties
Third parties arising in the event of reorganization, merger, sale, joint venture, assignment, transfer, or other disposition, directly or indirectly, of all or any portion of FGL’s businesses, assets, or stock (including as a result of a bankruptcy or similar proceedings)
FGL uses reasonable organizational, technical, and administrative means to protect Personal Information within its organization. However, no data transmission or storage system can be 100% secure. If You have reason to believe that Your interaction with FGL is no longer secure (for example, if You feel that the security of Your account has been compromised), notify FGL immediately in accordance with the "Contact FGL" section below.
7. Choices and Access
- Receiving electronic communications from FGL
If You no longer wish to receive marketing-related e-mails from us, You may opt out by following the instructions provided in such e-mails.
- FGL’s sharing of Your Personal Information with its affiliated companies for their direct marketing purposes
If You do not want FGL to share Your Personal Information with its affiliated companies for their direct marketing purposes, You may opt out by following the instructions provided in the applicable e-mails.
If You opt out of receiving any of the foregoing communications through the means outlined above, FGL will try to accommodate Your request as soon as reasonably practicable. Note that FGL may continue to send You some types of message, such as administrative or Services-related messages.
8. Review or Update Your Personal Information
If You wish to access, modify, or update the Personal Information You have provided to FGL, You may do so by following the instructions provided in the "Contact FGL" section below.
If You have any questions regarding FGL’s handling of the personal information You have provided to FGL, contact FGL using the inquiry form provided from the link below.
State Your request clearly in the form. For Your protection, FGL processes a request regarding only the Personal Information associated with an e-mail address from which You send a completed form to FGL, and FGL may need to verify Your identity before processing Your request. FGL will try to respond to Your request as soon as reasonably practicable.
Note that FGL may need to retain some information for record-keeping purposes, and that some residual information will remain in FGL’s databases and other records, which will not be removed.
9. Retention of Your Personal Information
10. Use of Services by Minors
The Services are not intended for children under the age of 13, and FGL requests that they not provide Personal Information through the Services. If You are under 13, do not provide FGL with any Personal Information about you. If You have reason to believe that a child under the age of 13 has provided Personal Information to FGL through the Services, contact us and FGL will delete that information from its databases.
11. Transfer of Personal Information
The Services are managed and operated by FGL in Japan. Your Personal Information is collected, stored, and processed in Japan. Your use of the Services constitutes Your consent for us to transfer Your Personal information to countries outside of Your country of residence that may have data protection laws and regulations that are different from those of Your country of residence. Under some circumstances, courts, law enforcement agencies, or regulatory authorities in countries outside of Your country of residence may access Your Personal Information.
12. Sensitive Information
DO NOT send, disclose, or otherwise make available to FGL any sensitive Personal Information about You, such as Your social security number and information regarding Your racial or ethnic background; political opinion, religion, or other beliefs; health, biometric or genetic characteristics; and criminal records, through the Services or any other means.
A cookie is a piece of data that a website can send to your browser and is stored in your computer. It does not store any Personal Information and is used to improve the functionality of a website and anonymously track user visits to the website, enabling the site operator to improve the overall user experience on the website. We do not use information collected from cookies based on your location, IP address, Internet service provider, company, or other identifiable data. We may, for example, track the total number of visitors to a specific page on this Website, record where they come from, and what keywords they enter into a search engine to find this Website.
15. Contact FGL
If you have any questions regarding FGL’s handling of the Personal Information You have provided to FGL, contact FGL using the inquiry form provided from the link below.
When you contact us by e-mail, do not include any sensitive information in Your e-mail, as e-mail communication is not always secure.
LAST UPDATED: May 2018